We conduct AML - an audit of client funds to prevent violations of the law
1.1 This Agreement defines the general provisions of the online service for the provision of electronic money exchange services Fury-exchange.com (hereinafter referred to as the Contractor).
1.2 The Contractor owns the script for currency exchange, located on the server on the Internet.
1.3 The Client is any user who wishes to use and uses the services of the Contractor.
1.4 The Contractor and the Client will be referred to as the Parties in the Agreement.
1.5 The Parties recognize this Agreement, posted in electronic format, as equivalent in legal force to an agreement approved in writing.
1.6 The Agreement is recognized as a public offer, the effect of which extends to the territory of the provision of services of the Contractor. The conclusion of the Agreement is carried out on the terms of a public offer. The Client agrees to the terms and conditions when submitting an application on the Fury-exchange.com website for using the services provided by the service.
1.7 The Contractor reserves the right to change the provisions of this Agreement by publishing such amendments on the website.
2.1 The Contractor provides the Client with a set of services (listed in paragraph 4 of this Agreement) in accordance with the Regulations (paragraph 5 of the Agreement) subject to the mandatory fulfillment of the conditions (paragraph 9 of the Agreement).
2.2 The Client uses the Contractor's services and pays for them in accordance with the terms and conditions of this Agreement.
2.3. In order to comply with international sanctions, internal security policies, and regulatory requirements, the service does not provide services to or work with residents and citizens of the Russian Federation and the Republic of Belarus, including individuals and legal entities, as well as persons located in the territory of these countries. If, during the exchange process, it is discovered that the client has used a VPN, proxy server, or other technical means to bypass geo-restrictions, and it is established that they are a resident or citizen of the above-mentioned countries, the service has the right to terminate the contract. Funds will be returned to the original details, minus a commission of 5% of the exchange amount.
The Contractor undertakes to:
3.1.1 Provide the Client with exchange services regarding funds of the Perfect Money, Advanced Cash, Payoneer, Capitalist, Payeer and other payment systems, in accordance with the regulations and rules of this Agreement. The Contractor reserves the right to change the list of available currencies by publishing information on the website.
3.1.2 Provide the Client with information and technical support related to the services of the service.
3.1.3 Store all data (transaction amounts, addresses, personal data) on transactions and provide them to the Client upon request. Exception: anonymous payment systems.
3.1.4 Maintain the confidentiality of information about transactions and Client data, except in cases of a court decision or an official request from the payment system.
3.1.5 Maintain statistics of the Client's transactions and provide discounts when the conditions are met.
3.1.6 In case of non-receipt of funds (according to paragraphs 3.2.5, 5.4, 5.5, 5.6), transfer the money to the specified details within 12 hours from the moment of filing the complaint.
The Client undertakes to:
3.2.1 Specify the exact details (their own or those of third parties). In case of errors in the data, the Client is responsible for non-receipt of funds.
3.2.2 Provide a real, working and confirmed email address.
3.2.3 Monitor the functionality of your mail and device, use antivirus software, do not allow strangers to access your mail and confidential information.
3.2.4 Comply with all the terms of this Agreement.
3.2.5 In case of non-receipt of funds, promptly notify the administration (within 30 calendar days). After this period, the funds are transferred to the service.
3.2.6 Provide a reliable phone number for communication, identification, receiving SMS and other information. Obliged to ensure the security of the device from access by third parties.
3.2.7 Comply with the laws of the host country regarding the exchange of electronic currencies.
The Administration reserves the right to:
3.3.1 Suspend the service for technical updates or corrections with notification of the Client.
3.3.2 Block individual transactions upon request from payment systems, authorities or in the event of complaints of fraud.
3.3.3 Determine and change the size of discounts for exchange transactions.
3.3.3 Determine and change the size of discounts for exchange transactions.
3.3.4 Set and change fees charged for exchange transactions.
3.3.5 Refuse service without explanation.
3.3.6 Request confirmation of participation in the exchange in case of controversial situations (for example, screenshots, email, call to the number specified in the application).
3.3.7 Stop correspondence with the Client in case of rude behavior, insults or ignoring support requests.
3.3.8 Block the transaction in accordance with paragraphs 5.4, 5.5 and 5.6 of the regulations.
4.1 The Contractor provides electronic funds exchange services via the website, including transactions with Perfect Money, Advanced Cash, Payoneer, Capitalist, Payeer and other systems, with payments to Visa/MC cards of Ukrainian banks.
4.2 The Contractor is not responsible for the legality of the origin of the funds that the Client uses for the exchange.
4.3. The Contractor works exclusively with individuals. Applications paid from corporate accounts may be rejected or canceled with a refund minus a commission fee.
5.1. The exchange begins when the Contractor receives from the Client the entire amount that the latter plans to use for the exchange transaction. If the amount is not received in full, the exchange is considered to have begun within the limits of the funds received. The Contractor reserves the right to adjust the commission unilaterally.
5.2. The exchange initiated by the Contractor cannot be cancelled. Refunds of funds intended for exchange are not possible.
5.3. If more than 20 minutes have passed since the application was submitted and the funds from the Client have not been received, the Contractor has the right to cancel the application. The same applies to the transfer of funds without a preliminary application. If funds are received after the specified period, they are returned to the Client's details minus the return costs.
5.4. If at the time of receiving funds the exchange rate has changed by more than 0.5% from that specified in the application, the Contractor has the right to recalculate the amount at the current exchange rate.
5.5. If the received amount differs from the declared one, the Contractor by default makes an exchange for the actually received amount. If the discrepancy is more than 10%, the application may be cancelled, the funds will be returned to the Client's details with all associated costs deducted.
5.6. In case of providing incorrect or outdated details for receiving funds after the exchange, the Contractor may suspend the operation. After the Client's request, the funds will be returned to the original account with the deduction of the payment system commission and a penalty of 2% of the refund amount.
5.7. Cryptocurrency transactions are final and irreversible. The customer is fully responsible for the accuracy of the data provided when submitting the application. Once the transfer of funds has been confirmed, it is not possible to cancel or change the application parameters or request a refund. If payment is not received within one hour of submitting the application, the service reserves the right to recalculate the exchange rate at the time the funds are actually received.
5.8. In the event of a technical error resulting in an overpayment to the Customer, the latter undertakes to return the excess amount at the first request of the Contractor. In case of refusal, the overpayment amount may be deducted from subsequent orders.
5.9. In the event of unilateral refusal by the Customer to fulfill the order after payment, a refund is possible only with a commission of 5% of the amount and additional costs for manual processing.
5.10. If the Customer knowingly specifies incorrect data or pays an amount different from that specified in the application (less than or exceeding the permissible limit), which makes automatic or semi-automatic processing of the application impossible, any manual intervention of the operator to correct such data may be subject to payment. The commission for correction is up to 5 USD, regardless of the exchange amount.
5.11. The Contractor provides services through an automated system. If the Customer knowingly specifies false or erroneous data in the application (for example, fictitious full name, phone number, incorrect details), or pays an amount that does not correspond to the specified one, this may lead to a failure in automatic processing (anti-fraud triggering). In this case, manual intervention of the operator will be required to continue processing the application, for which an additional commission of up to 5 USD is charged
6.1. The Contractor shall not be liable and shall not compensate for damages in cases of incorrect (unauthorized) use of the service, as well as in case of errors made by the Client when filling out the exchange form, which led to the transfer of funds to erroneously specified details. Such transactions are not subject to cancellation and return.
6.2. The Contractor shall not be liable for damages or losses of the Client caused by a complete or partial failure of the Client's equipment, or the impossibility of using it.
6.3. The Contractor shall not be liable for errors, delays and failures in payments made by banks or electronic payment systems.
7.1. It is prohibited to use the services of the Fury-exchange.com service for the purpose of carrying out fraudulent and other illegal transactions. The Client, using the services of the service, agrees that any attempt to carry out a dubious exchange transaction will be blocked until confirmation is provided and may entail legal proceedings in accordance with the legislation of the country in which the Client uses the service.
7.2. The Service Administration reserves the right to provide information about the above transactions upon request of competent authorities, representatives of payment systems and victims of fraudulent activities - if there is confirmation of illegal actions by the Client.
7.3. The exchange transaction is carried out if the Client uses digital signs exclusively from his wallet and is responsible for their origin. The Service does not check the origin of funds.
7.4. The Service is not responsible for exchange transactions carried out on behalf of the Client in favor of third parties.
7.5. Clicking the "I agree with the exchange rules" button means full acceptance of all the terms of this Agreement.
7.6. In case of force majeure circumstances, the application may be suspended for the duration of their effect. The Administration is not responsible for delays caused by such events.
7.7. The agreement is legally equivalent to a paper contract and is recognized by both parties.
7.8. Transactions with cards issued in the UK, Germany and the USA may be suspended until the owner has undergone full verification. Funds are blocked on the service account for this period.
7.9. All claims are accepted only in writing to the contact information specified on the website.
7.10. If the application cannot be processed automatically, funds are transferred within 24 hours or returned minus fees.
7.11. The service may transfer data on transfers at the request of law enforcement agencies and other official structures.
7.12. In case of suspected fraud or money laundering, the Client is obliged to provide identification documents.
7.13. It is prohibited to interfere with the operation of the site or transfer false data. In this case, the service may refuse service.
7.14. Fury-exchange.com reserves the right to refuse service without explanation.
7.15. The service operates independently of electronic payment systems and is not responsible for the actions of third parties. Certification on the platform only confirms the user's contact information and does not mean the service's participation in his activities.
7.16. Cryptocurrency transactions are irreversible. Application data must be checked in advance. If payment is delayed for more than 1 hour, the service has the right to recalculate the rate at the time of receipt of funds.
8.1. By this agreement, you confirm the processing of transactions and all payments within the framework of the AML (Anti-Money Laundering) policy. We, in turn, take measures to ensure the security of transactions and the protection of the services provided.
8.2. Our resource uses security protocols that block companies and accounts subject to EU and US sanctions.
8.3. The service reserves the right to suspend transactions if the AML check reveals a high level of risk. The risk threshold is no more than 65%. Restrictions by zones: Dark Service and Dark Market — up to 25%, Mixer and Gambling — up to 25%, Exchange Fraudulent, Scam, Illegal Service, Stolen, Ransom — up to 2.5%.
8.4. In case of blocking the application, the client is obliged to undergo extended verification by providing:
– a photo of a passport, ID card or driver's license;
– a selfie with a document and a sheet with the current date and signature;
– answers to questions about the origin of funds, screenshots of transaction history and correspondence with the sender.
The Service may request additional documents or screenshots for an individual assessment of the case and confirmation of non-involvement in illegal activity.
8.5. The Service does not provide advice on risks in advance. If the client has doubts about the origin of the cryptocurrency, he/she is obliged to independently check the coins on specialized resources.
8.6. The client has the right to refuse verification. In this case, if the funds have not arrived to the exchange wallet, a refund is possible after 10 days with a deduction of 10-30% and commissions depending on the possible damage.
8.7. If the funds were credited to the exchange and frozen, refusing verification will lead to a complete loss of funds. A refund is possible only by decision of the exchange.
8.8. In the event of seizure of funds at the request of the court or law enforcement agencies, the funds are transferred to these agencies and are not subject to return.
8.9. All client information remains confidential. However, if the risk level is high, the Fury-Exchange service has the right to transfer data to the authorities of the relevant jurisdictions.